Full operations auditThe full operations audit
About twelve minutes. Every measure we score, in the office, on the floor and on site.
Targets for your shop. Set from your revenue, team, machines and work.
Up to 33 measures. Pricing, scheduling, production, cash and how much depends on the owner.
Free report, then a playbook. The report downloads right away. Leave your email for the 30-page playbook.
What type of work makes up most of your sales?
What were your total sales last year?
What percent of last year's sales did you keep as net profit?
How many jobs did you finish last year?
How many jobs are sold but not finished right now?
How many people work for you?
Put 0 for any role you fill yourself.
How large is your shop, in square feet?
How many CNC machines do you run?
Which of these machines do you have?
After you measure, how long before the customer has your estimate?
What percent of your estimates turn into sold jobs?
How do you price a job?
On a typical job, how many times do the same sizes and details get typed in?
Estimate, drawing, cut list, CNC program, order, schedule, invoice and books each count once.
How do parts get from the drawing to the saw or the CNC?
How many weeks ahead is your production schedule reliable?
How often does the install happen on the date you last promised the customer or builder?
How do you keep install dates confirmed with the builder, contractor or homeowner?
How long does it take to find the latest approved drawings on a job?
How do you know the status of a job, and where all of its parts and assemblies are?
On a typical job, what percent of the parts have to be made again?
Count anything cut to the wrong size, finished wrong, damaged, or missing from the cut list.
On a normal day, how many hours is your busiest CNC cutting parts?
How often does the floor find something missing or wrong after a job is released?
When a customer changes the job after approving the estimate, what usually happens?
How do your install crews report progress and punch items?
How often does a job wait on material you thought you had in stock?
How many hours a week do you and your PMs spend on "where's my job?" calls?
Calls, texts and emails from customers, builders and your own crew.
When a job hits a billing point, like delivery or install, how long until the invoice goes out?
How much of the price do you collect before you order material?
Once you send an invoice, how long until it is paid?
How often do your books get reconciled and closed?
On how many jobs do you compare the actual cost with the estimate?
How much of your shop labor is tracked to a specific job?
If you were gone two weeks with no phone, what would happen?
Who besides you can approve a price, a change or a new install date?
Who meets the customer, measures and writes the estimate?
How much of the way your shop runs is written down?
How many hours a week do you spend on paperwork, quotes, scheduling and chasing people?
Your grade
How we got these numbers
Your report is ready
Every measure, your top three and what they cost you.
Get the playbook too
About 30 pages built from your answers: a 90-day plan, a guide for each area of the shop, templates and standards. It downloads when you enter your email.
Your playbook is downloading
We also emailed you a copy, with the report.
What is working
Fix these first
See all measures
Left out at your size
Where the targets come from
Each target comes from cabinet and woodwork shop data, from a nearby trade like remodeling or construction, or from our own estimates where nothing is published. Each target says which source it uses.
- US Census Bureau, Economic Census 2022 and County Business Patterns 2023, NAICS 337110
Wood kitchen cabinet manufacturers take in about $210k per employee, with 16.6 people in the average establishment.
- National Association of Home Builders, Remodelers' Cost of Doing Business Study, 2026 edition
Remodelers average a 6.3% net margin and a 29.9% gross margin.
- Construction Financial Management Association, Construction Financial Benchmarker 2024
Specialty trade contractors net 6.9% before tax, best in class 11.9%; construction averages 56.6 days in receivables.
- Construction Industry Institute, research on field rework
Direct field rework averages 5% of project cost, with a range of 2 to 20%.
- FMI Corporation and PlanGrid, Construction Disconnected, 2018, 599 industry leaders
Each person loses 5.5 hours a week looking for project information; 48% of rework traces to poor communication and project data.
- Washington State Department of Ecology, Canyon Creek Cabinet Company lean case study
Reducing rejected parts saved one cabinet plant $208k a year.
- Gallup and Wells Fargo, survey of 607 small business owners
Owners work an average of 52 hours a week; 62% work 50 hours or more.