Security
Your job records are the business. Here is how we protect them.
Every point on this page describes something that runs in the product today. We would rather tell you exactly what is there than hand you a badge.
What Woodsystems does to protect your data
- Two-step sign-in
- Any authenticator app works: standard time-based codes, with recovery codes for a lost phone. Each person turns it on for their own account, and a password alone no longer opens it.
- Sign out everywhere
- Changing your password ends every open session on every device, including the laptop somebody left open at the shop.
- Guessing is slowed down
- Repeated failed sign-ins are throttled before the password is even checked, whether or not the address exists. Passwords have a length floor, and the common breached ones are refused.
- Roles keep money off the floor
- Owner, admin, manager, office and production. Production users work from the calendar and never see estimates, invoices, payments, products, reports or company settings.
- The kiosk is not the office
- The shop tablet signs in with a PIN or a badge, is scoped to its department, shows the work and never the prices, and one credential runs on one tablet at a time.
- Your records, your bucket
- Every record carries your company, and each company gets its own cloud storage bucket for drawings, photos and documents.
- Encrypted and backed up
- Every connection is encrypted in transit. The database is backed up automatically and snapshotted again before every change to its structure.
- Connected accounts stay sealed
- Mailbox, cloud storage and QuickBooks connections use the provider's own sign-in. The tokens are stored encrypted and can be disconnected from Settings at any time.
- Support access is on the record
- If our staff open your account to help, that sign-in is written to an append-only log: who, which user, which company, when and from where.
- Customer links you control
- Customers open estimates, invoices and signing pages through a link, with no login to manage. Each link is unique to that send and can be revoked at any time.
- API keys built for the open internet
- A key is shown once and stored only as a fingerprint. Each carries its own permissions and rate limits, and can be rotated or revoked from the Integrations tab.
Questions
What buyers ask us
Can we require two-step sign-in for everyone?
Each person turns it on for their own account from their profile, and it protects that account from then on. There is no company-wide switch today, so ask your team to enable it as part of onboarding.
Who at Woodsystems can see our data?
Support staff can open an account only through a logged sign-in that records who did it, which user and company they opened, when, and from which address. That log is append-only.
Is our data kept separate from other shops?
Yes. Every database record carries your company id, and your files live in a storage bucket that belongs to your company alone.
Will you complete our security questionnaire?
Yes. Send it with your demo request and we will answer it in writing before you decide.
How do we leave?
Ask us to close the account and we delete it. The account deletion page on this site explains the steps and what is removed.
Before you decide